ORERA User Guide
Website · Android app · Residents · Admin · Security
This guide covers the whole ORERA Estate system: how to use the website and the Android app. Use the same email and password on both.
1. Overview
ORERA Estate Management helps the estate run day-to-day work in one place:
- Residents — register, book visitors, payments, amenities
- Admin — approve new residents, review payments, oversee the estate
- Security / Gate — check visitors and goods access at the gate
New resident accounts stay pending until an admin approves them. After approval, you can sign in on the website and the app.
2. Website and mobile app
ORERA is one system with two doors:
Website (browser)
Open the estate site on a phone or computer. Best for full forms, admin work, and downloads.
Android app
Install ORERA Estate on your phone for quick sign-in, visitors, payments, and gate tools.
Your account is shared. If you register or get approved on the website, the same login works in the app (and the other way around).
3. Residents
Create an account
- Open Register on the website, or tap Create an account in the app.
- Fill in your details (name, email, phone, residence, unit, password).
- Submit and wait for admin approval. You will be notified when approved.
- After approval, sign in with your email and password.
Sign in
- Website: Resident login page → enter email and password.
- App: Open ORERA Estate → Sign in → same email and password.
- Some accounts may ask for a one-time code (OTP) sent to your email.
What residents can do
- Visitors — book guests and share check-in details
- Payments — view charges and upload receipts when required
- Amenities — request estate facilities (e.g. fitness centre)
- Profile — see your account details
If sign-in says your account is not active, an admin has not approved you yet. Contact estate admin.
4. Admin
Admins manage the estate from the website and the Android app (Admin overview).
Sign in
- Open the Admin login page (website) or sign in on the app with an admin account.
- Use your admin email and password.
Approve or reject new residents
- Open Admin overview (app) or the admin dashboard (website).
- Find Pending registrations / Needs attention.
- Tap Approve or Reject for each applicant.
- Approved residents can then sign in on web and app.
Approving a resident may assign an access card automatically when cards are available in the admin access PIN pool.
Other admin tasks
- Review visitors and estate activity
- Review payment receipts (approve / reject)
- Manage amenity bookings
5. Security / Gate
Security accounts are for gate and on-site staff. Use the security login — not the resident page.
Sign in
- Open Security sign in on the website, or use a security account in the app.
- Enter the email and password issued for your post.
Typical gate tasks
- View expected / pending visitors
- Approve or process visitors at the gate
- Handle goods / delivery access where enabled
Security users should not register as regular residents. Ask admin if you need a security account created.
6. Mobile app (Android)
- Open the download page on your phone browser.
- Tap Download for Android and wait until the file finishes (~40–70 MB).
- Open the APK file and allow install from this browser if Android asks.
- Open ORERA Estate → Sign in, or create an account if you are a new resident.
If you see “problem parsing the package”, the download was incomplete or you saved a web page instead of the APK.
Delete the file and download again from the official page — do not use a tiny file shared in chat.
7. Common problems
- Cannot sign in after registering — wait for admin approval, then try again.
- Wrong password — use the password you set at registration; reset from the login page if available.
- Website works, app does not — check phone internet; the app must reach the same estate website/API.
- App install blocked — allow “Install unknown apps” for your browser, then open the APK again.
- I am admin / security but opened resident login — use the correct login page for your role (links above).